Since the early days of the COVID-19 outbreak, it has shaken many businesses and they are taking drastic measures to avoid sinking. As the number of patients is swelling up, the companies across the globe (from a small website development company to large tech giants) can fail to achieve their financial targets because of dampened client demand and supply chain disruptions.
Also, it is not clear how long this outbreak and businesses have to build in the required operational resiliency to stay afloat in this new reality. The Novel Coronavirus pandemic has showcased the value of digital transformation and brands should use this time as an opportunity to accelerate the transition. The organizations that make investments on digital platforms can outrun the impact of the outbreak and keep their businesses running smoothly for upcoming times.
As the majority of the countries practicing vigorous social distancing, there has been a surge in online shopping, streaming, and e-learning (learning a new language or a new skill like mobile app development). These industries are coping well during these tough times due to digitization.
By becoming digital, all the customer interactions can be done on a screen rather than in person. This can help brands to improve their customer base and boost the retention of existing clients.
Statistics show that the profits of banking services, e-commerce, and web app development companies in India have significantly improved over the last few weeks. This clearly shows that in unsavory period can be a boon to organizations that are prepared to grab the opportunity.
For the last few years, complete digitization has been the future plan of many organizations, but the COVID-19 pandemic has pushed the digital transformation to the front of the line.
Simply put, this pandemic can be a blessing in disguise for organizations that have successfully adopted digital transformation.